Policies, Shipping Information, Returns and Guarantee

Thank you for considering a purchase with us today. We want your experience with us to be a positive one so we have put together some guidelines to protect ourselves and you as the purchaser. Please read through them before making your purchase with us today. 

In stock items are shipping within 3 business days of receipt of payment. For custom items please check the items descriptions for specific time frames on completion. Items are shipped only to the address provided by PayPal. This protects both the buyer and the seller in the event of a postal service issue. Please make certain that your shipping address is correct in your PayPal account. All items are shipped with delivery confirmation. Our Shops are not responsible for shipping mishaps and we strongly recommend purchasing the optional insurance in order to protect your purchase.

 
 Custom and in stock items are only returnable by the original purchaser in new and unwashed condition within 14 days of receipt, only for defects in workmanship not specified in the product listing or mistakes that are the fault of the WAHM. Fit issues are not considered a defect in items where measurements are either listed in the item description or are provided by the customer. We are happy to give you assistance in measuring your child. Please contact us prior to making a return.  Store credit will be provided to the original purchaser upon receipt of the returned item in new, unused and unwashed condition. Shipping costs are non refundable. 

 We absolutely guarantee our product. If by chance a problem is found within the first 30 days after purchase please contact us immediately so that we can work together to rectify it. Make sure you follow all instructions on care pertaining to your item provided with your purchase. All guarantees are voided if care instructions are not followed.